Casabet Privacy Policy

Last updated: March 27, 2026

At Casabet, we are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.

Information We Collect

We collect personal information including your full name, date of birth, residential address, email address, phone number, and government-issued identification for account verification and compliance with Australian anti-money laundering regulations. We also gather financial details such as banking information and transaction records for payment processing. Technical data like IP addresses, device information, and gaming activity such as betting history and preferences are collected to enhance security and personalize your experience.

How We Use Your Information

We use your personal information to create and manage your account, process transactions, and verify your identity in line with our contractual obligations and legal requirements. This data helps us provide personalized gaming experiences, improve our services, and ensure regulatory compliance including anti-money laundering and taxation obligations. We may also use it for security monitoring, fraud prevention, and responsible gambling initiatives as required under Australian gambling regulations.

Information Sharing

We disclose personal information to service providers such as payment processors and IT vendors under strict confidentiality agreements compliant with the Australian Privacy Principles. Information may be shared with regulatory bodies like AUSTRAC, state gambling regulators, or law enforcement when required by Australian law, including for anti-money laundering compliance or investigations. We do not sell your personal information to third parties.

Data Security

We implement robust security measures including end-to-end encryption for data transmission and storage, secure servers in controlled environments, and PCI DSS compliance for payment information. Regular penetration testing, vulnerability assessments, and automated threat detection systems protect against unauthorized access. Our employees undergo privacy training and are bound by confidentiality agreements to safeguard your data.

Your Rights

Under the Australian Privacy Act 1988, you have the right to access personal information we hold about you, request corrections to inaccurate data, and seek deletion where permissible. You may also object to certain processing, withdraw consent for marketing, and request information in a structured format for portability. To exercise these rights, contact us; we will respond within 30 days unless an exception applies under law.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyze usage, and personalize your experience. These include essential cookies for security and optional analytics cookies which you can manage via browser settings or our consent tool. Our cookie practices comply with Australian privacy standards.

Contact Us

For privacy concerns or to exercise your rights, contact our Privacy Officer.

Email: [email protected]